tag:blogger.com,1999:blog-103462392011-04-21T20:37:58.658+01:00by Claire Humphreys. Supporting The Business of Tourism Management [BOTM], edited by John Beech and Simon Chadwick, © 2005, Pearson Education. Content of this site is the responsibility of the editors, NOT Pearson Education or the author. This blog is regularly updated, so please revisit often for the latest developments in Tourism Management.John Beech and Simon Chadwicknoreply@blogger.comBlogger161100tag:blogger.com,1999:blog-10346239.post-66313959540554878202008-08-15T21:47:00.000+01:002008-08-15T21:48:46.340+01:00<li>Kuoni expansion <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=1060904&CMPI_SHARED_ImageArticleId=1060904&CMPI_SHARED_articleIdRelated=1060904&CMPI_SHARED_ToolsArticleId=1060904&CMPI_SHARED_CommentArticleId=1060904">boosts</a> high street.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-6631395954055487820?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-85099397257436916422008-07-29T19:33:00.001+01:002008-08-04T20:24:19.579+01:00<li>Online becoming greater <a href="http://www.travelmole.com/stories/1129921.php">threat</a> to high street agents.</li><br /><li>BA to offer <a href="http://news.carrentals.co.uk/ba-to-offer-free-train-tickets-through-travel-agents-3422847.html">free</a> train tickets through travel agents.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-8509939725743691642?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-89788770578211623922008-06-20T20:05:00.003+01:002008-07-07T22:19:47.922+01:00<li>Agents told 'Stop <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=830756&CMPI_SHARED_ImageArticleId=830756&CMPI_SHARED_articleIdRelated=830756&CMPI_SHARED_ToolsArticleId=830756&CMPI_SHARED_CommentArticleId=830756">panicking</a> about credit crunch'.</li><br /><li>Agents <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=830905&CMPI_SHARED_ImageArticleId=830905&CMPI_SHARED_articleIdRelated=830905&CMPI_SHARED_ToolsArticleId=830905&CMPI_SHARED_CommentArticleId=830905">slam</a> new Abta fee.</li><br /><li>Club Med says agents are <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=794800&CMPI_SHARED_ImageArticleId=794800&CMPI_SHARED_articleIdRelated=794800&CMPI_SHARED_ToolsArticleId=794800&CMPI_SHARED_CommentArticleId=794800">key</a>.</li><br /><li>Co-operative Travel <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=759637&CMPI_SHARED_ImageArticleId=759637&CMPI_SHARED_articleIdRelated=759637&CMPI_SHARED_ToolsArticleId=759637&CMPI_SHARED_CommentArticleId=759637">buys</a> Parador.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-8978877057821162392?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-3366868425057449962008-05-19T21:15:00.009+01:002008-08-15T21:49:08.358+01:00<li>Agencies ‘selling <a href="http://www.e-tid.com/pma/29977">less</a> than two years ago’.</li><br /><li>More <a href="http://www.travelweekly.co.uk/Articles/2008/05/22/27669/more-fam-trips-for-travel-agents-promises-norwegian-cruise.html">fam</a> trips for travel agents, promises Norwegian Cruise Line.</li><br /><li>Agents still <a href="http://www.arabianbusiness.com/518950-agents-still-vital-for-holiday-bookings">vital</a> for holiday bookings.</li><br /><li>Abacus <a href="http://www.traveldailynews.com/pages/show_page/25737">boosts</a> travel agency productivity with new agency management suite.</li><br /><li>Amadeus launches online booking solution to <a href="http://www.etravelblackboardasia.com/article.asp?id=52958">support</a> travel agencies.</li><br /><li>Travel agents: A <a href="http://www.foxbusiness.com/portal/site/fb/menuitem.5b2f8f9bb693bd972f08aa8738d48a0c/?vgnextoid=f08bf96a3aa99110VgnVCM10000086c1a8c0RCRD">dying</a> breed? Not so, experts say.</li><br /><li>Abta/FTO to <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=579554&CMPI_SHARED_ImageArticleId=579554&CMPI_SHARED_articleIdRelated=579554&CMPI_SHARED_ToolsArticleId=579554&CMPI_SHARED_CommentArticleId=579554">raise</a> subscriptions.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-336686842505744996?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-61711924890081611022008-04-13T20:20:00.005+01:002008-07-29T19:35:03.638+01:00<li>Plimsoll: <a href="http://www.e-tid.com/pma/29741">recession</a> will claim one in seven agencies.</li><br /><li>Tunisia: 1000 French travel agents <a href="http://allafrica.com/stories/200804160578.html">visit</a> island of Djerba.</li><br /><li>Agents missing out on coach touring <a href="http://www.travelmole.com/stories/1127884.php">commissions</a>.</li><br /><li>Abta agrees to <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=487545&CMPI_SHARED_ImageArticleId=487545&CMPI_SHARED_articleIdRelated=487545&CMPI_SHARED_ToolsArticleId=487545&CMPI_SHARED_CommentArticleId=487545">merge</a> with the FTO.</li><br /><li>Aussie agents feeling the pinch of US <a href="http://www.etravelblackboard.com/index.asp?id=76086&nav=130">slump</a>, tour operator cancels departures.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-6171192489008161102?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-25361197007403886222008-03-14T20:53:00.002Z2008-07-07T22:17:52.241+01:00<li>The sofa can wait: Agencies <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=410461&CMPI_SHARED_ImageArticleId=410461&CMPI_SHARED_articleIdRelated=410461&CMPI_SHARED_ToolsArticleId=410461&CMPI_SHARED_CommentArticleId=410461">beat off</a> retailers on the high street.</li><br /><li>Agents rate hotel commission <a href="http://www.travelmole.com/stories/1126884.php">higher</a> than airline commission, claims survey.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-2536119700740388622?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-75260993734844307412008-02-10T20:54:00.009Z2008-05-19T21:18:19.302+01:00<li>EC takes <a href="http://www.traveldailynews.com/pages/show_page/24710">steps</a> against 8 Member States as regards the application of the travel agents' scheme.</li><br /><li>Agents <a href="http://www.e-tid.com/pma/29242">shine</a> in Holiday Which? survey.</li><br /><li>Consumers <a href="http://www.travelmole.com/stories/1126599.php">doubt</a> agents provide good value.</li><br /><li>VAT <a href="http://www.ttglive.com/c/portal/layout?p_l_id=61139&CMPI_SHARED_articleId=375645&CMPI_SHARED_ImageArticleId=375645&CMPI_SHARED_articleIdRelated=375645&CMPI_SHARED_ToolsArticleId=375645&CMPI_SHARED_CommentArticleId=375645">windfall</a> for agents.</li><br /><li>Travel agents predict healthy bookings <a href="http://www.e-tid.com/pma/29201">increase</a> for 2008.</li><br /><li>Agents '<a href="http://www.travelmole.com/stories/1126489.php">optimistic</a>' about '08 holiday bookings.</li><br /><li>Only one in <a href="http://www.e-tid.com/pma/29168">five</a> use agencies to book hotels.</li><br /><li>Carnival may <a href="http://www.ttglive.com/c/portal/layout?p_l_id=259776&CMPI_SHARED_articleId=355926&CMPI_SHARED_ImageArticleId=355926&CMPI_SHARED_articleIdRelated=355926&CMPI_SHARED_ToolsArticleId=355926&CMPI_SHARED_CommentArticleId=355926">drop</a> agent rate.</li><br /><li>The high-street travel agent <a href="http://www.guardian.co.uk/travel/2008/feb/10/travelnews?gusrc=rss&feed=travel">reinvented</a>.</li><br /><li>Hays Travel to <a href="http://www.travelmole.com/stories/1126243.php">open</a> up to 30 agencies in East Midlands.</li><br /><li>Agent <a href="http://www.ttglive.com/c/portal/layout?p_l_id=259776&CMPI_SHARED_articleId=330212&CMPI_SHARED_ImageArticleId=330212&CMPI_SHARED_articleIdRelated=330212&CMPI_SHARED_ToolsArticleId=330212&CMPI_SHARED_CommentArticleId=330212&fromSearch=yes">fury</a> at Europcar's 'undercutting'.</li><br /><li>Agents must <a href="http://www.travelmole.com/stories/1126170.php">focus</a> on consulting and niche markets.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-7526099373484430741?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-3221784515235196112008-01-08T23:14:00.001Z2008-04-13T20:21:27.387+01:00<li>TUI announces shop <a href="http://www.travelmole.com/stories/1125962.php">closures</a>.</li><br /><li>Fred Olsen launches <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9676">new</a> website and online agent centre.</li><br /><li>Kuoni <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9646">defends</a> agent pay.</li><br /><li>MAXjet failure prompts <a href="http://www.travelmole.com/stories/1125757.php">surge</a> in interest in ABTA Protection Plan.</li><br /><li>Travel agents on trial for <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9595">fraud</a>.</li><br /><li>Asian travel agents rate supplier relationships as their <a href="http://www.traveldailynews.com/pages/show_page/24141">most</a> critical business issue.</li><br /><li>Agents pay price for <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9533">flouting</a> law.</li><br /><li>A ‘<a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9532">record</a> start’ to the year for agents.</li><br /><li>Travelocity to tap <a href="http://sify.com/finance/fullstory.php?id=14585853">outbound</a> Indian travelers.</li><br /><li>Thomas Cook to sell accommodation 'per night' through <a href="http://www.travelmole.com/stories/1125313.php">independent</a> agents.</li><br /><li>Bolton holidaymaker told by travel agent he can't <a href="http://www.theboltonnews.co.uk/display.var.1944066.0.bolton_holidaymaker_told_he_cant_cancel_kenya_trip.php">cancel</a> Kenya trip.</li><br /><li>Double <a href="http://www.highland-news.co.uk/news/fullstory.php/aid/3115/Double_win_for_travel_agent.html">win</a> for Inverness travel agent.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-322178451523519611?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-87860217312998354562007-12-08T21:41:00.001Z2008-03-14T20:54:48.431Z<li>Agents '<a href="http://www.travelmole.com/stories/1125044.php">worst</a> on high street' for poor signage/posters.</li><br /><li>Scottish agents <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9336">win</a> Iata dispute.</li><br /><li>Agents shell out on new year ad <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9311">blitz</a>.</li><br /><li>Tui agents to be paid on <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9233">service</a>, not sales.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-8786021731299835456?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-19574988269598890662007-11-24T18:18:00.000Z2008-02-10T20:55:28.611Z<li>Virgin Holidays to open <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=9064">own</a> agencies.</li><br /><li>Huge <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=8916">rise</a> in fam flights to South Africa.</li><br /><li>Agents hit back at Ryanair '<a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=8888">parasite</a>' slur.</li><br /><li>Chinese travel agency attempts to gain back tourist <a href="http://www.etravelblackboardasia.com/article.asp?id=49626&nav=109&CID=18113&ED=07November2007">trust</a>.</li><br /><li>Travel companies failing with ‘<a href="http://www.travelmole.com/stories/1123825.php">duty of care</a>’ for clients.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-1957498826959889066?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-65292862155730770082007-10-23T22:12:00.000+01:002008-01-08T23:15:26.695Z<li>Agent prosecuted for obtaining money by <a href="http://www.travelmole.com/stories/1123346.php">deception</a>.</li><br /><li>Trade rallies round Libra to <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=8737">avert</a> half-term crisis.</li><br /><li>ASTA responds to RCI`s plan to <a href="http://www.traveldailynews.com/new.asp?sstr=asta&newid=39906&subcategory_id=96">eliminate</a> travel agent air commissions.</li><br /><li>ABTA calls for fundamental <a href="http://www.travelmole.com/stories/1122932.php">review</a> of travel regulations.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-6529286215573077008?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-73087314232466272292007-09-16T21:34:00.000+01:002007-12-08T21:42:59.810Z<li>CAA steps in after <a href="http://www.traveldailynews.com/new.asp?newID=39646&subcategory_id=58">collapse</a> of Perfect Choice.</li><br /><li>ASTA <a href="http://www.traveldailynews.com/new.asp?newid=39518&subcategory_id=77">launches</a> new website.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-7308731423246627229?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-71843672925555372422007-07-02T20:23:00.000+01:002007-10-23T22:35:45.070+01:00<li>Amadeus announces <a href="http://www.traveldailynews.com/new.asp?newID=38696&subcategory_id=77">solution</a> for single-site travel agencies.</li><br /><li>ABTA negotiates win-win <a href="http://www.e-tid.com/pma/27420">link</a> for agents.</li><br /><li>ABTA launches <a href="http://www.traveldailynews.com/new.asp?newID=38391&subcategory_id=95">new</a> service for families.</li><br /><li>Galileo <a href="http://www.breakingtravelnews.com/article/20070706103605559">launches</a> agent booking engine.</li><br /><li>Amadeus helps agents <a href="http://www.etravelblackboardasia.com/index.asp?id=46969&nav=109">overcome</a> zero commission challenge.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-7184367292555537242?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-84777665878436317902007-06-09T14:54:00.000+01:002007-10-23T22:13:45.400+01:00<li>Lost commission revenue the main <a href="http://www.travelmole.com/stories/1119550.php?mpnlog=1">worry</a> for half of agents.</li><br /><li>Monarch offers agents online access to <a href="http://www.travelmole.com/stories/1119497.php?mpnlog=1">lowest</a> fairs.</li><br /><li>Thomson agents to join '<a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=7644">online</a> chats'.</li><br /><li>Trust in travel agents <a href="http://www.travelmole.com/stories/1119102.php?mpnlog=1">waning</a> due to power of peer reviews.</li><br /><li>Australian agents go for <a href="http://www.etravelblackboardasia.com/index.asp?id=46474&nav=115">gold</a> in Vietnam.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-8477766587843631790?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-59813148296191501282007-05-12T21:44:00.000+01:002007-09-16T21:35:55.915+01:00<li>Visit Scotland launches new agent <a href="http://www.etravelblackboardasia.com/index.asp?id=46435&nav=110">initiative</a>.</li><br /><li><a href="http://www.etravelblackboardasia.com/index.asp?id=46148&nav=109">Survival</a> of the travel agent.</li><br /><li>ABTA welcomes move to more <a href="http://www.traveldailynews.com/new.asp?newID=37264&subcategory_id=95">honest</a> pricing.</li><br /><li>Agents are <a href="http://www.travelmole.com/stories/1118208.php?mpnlog=1">clueless</a>.</li><br /><li>US agencies a <a href="http://www.forimmediaterelease.net/pm/115.html">growing</a> segment.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-5981314829619150128?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.comtag:blogger.com,1999:blog-10346239.post-26963120473835089462007-04-09T20:31:00.000+01:002007-07-02T20:25:53.503+01:00<li>Page & Moy to sell <a href="http://www.travelmole.com/stories/1117797.php?mpnlog=1">through</a> agents.</li><br /><li>ABTA urges OFT to <a href="http://www.travelmole.com/stories/1117801.php?mpnlog=1">enforce</a> misleading pricing rules.</li><br /><li>Agents' travel insurance rates branded 'a <a href="http://www.travelmole.com/stories/1117449.php?mpnlog=1">rip-off</a>'.</li><br /><li>Record number of agents booking <a href="http://www.ttglive.com/NTTG_fullstory.asp?ArticleID=6945">online</a>.</li><br /><li>ABTA Board to be <a href="http://www.travelmole.com/stories/1117162.php">halved</a> in size.</li><br><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/10346239-2696312047383508946?l=botm20.blogspot.com' alt='' /></div>John Beech and Simon Chadwicknoreply@blogger.com