BOTM Ch. 20 - Mass Tourism Businesses 2: Travel Agents

by Claire Humphreys. Supporting The Business of Tourism Management [BOTM], edited by John Beech and Simon Chadwick, © 2005, Pearson Education. Content of this site is the responsibility of the editors, NOT Pearson Education or the author. This blog is regularly updated, so please revisit often for the latest developments in Tourism Management.

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Jun07

  • Lost commission revenue the main worry for half of agents.

  • Monarch offers agents online access to lowest fairs.

  • Thomson agents to join 'online chats'.

  • Trust in travel agents waning due to power of peer reviews.

  • Australian agents go for gold in Vietnam.

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    REFERENCE MATERIAL
      Association of British Travel Agents (ABTA).
      Association of Independent Tour Operators.
      American Society of Travel Agents (ASTA).
      Association of Canadian Travel Agencies.
      Association of South African Travel Agents.
      Australian Federation of Travel Agents.
      European Travel Agents and Tour Operators Association.
      Guild of European Business Travel Agents.
      Travel Agents Association of New Zealand.
      United Federation of Travel Agents’ Associations.

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      May07 Apr07

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